Effective Date: February 2026
Home Sweet Shine is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our cleaning services.
1. Contact Information
If you have any questions or concerns about your personal data, you can contact us at:
• Address: 8 Heather Close, Buckingham, Bucks, MK18 1FN
• Email: alicia@homesweetshine.co.uk
• Phone: 07706165013
2. Information We Collect
We may collect the following personal information from you:
• Name
• Email address
• Phone number
• Address
We collect this information when you contact us via messaging, calls or emails to book or manage our services.
3. How We Use Your Information
We use your personal information solely to:
• Provide cleaning services you have requested
• Communicate with you regarding your bookings or enquiries
We do not share your personal information with third parties for marketing or other purposes.
4. Data Retention
We retain your personal data only for as long as necessary to:
• Provide our services
• Meet legal requirements
• Resolve any disputes
5. Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to or restrict processing in certain circumstances
• Request data portability where applicable
To exercise these rights, contact us using the details in Section 1.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled: www.ico.org.uk.
6. Jurisdiction
This Privacy Policy is governed by the laws of the United Kingdom.